英文澳电讯公司关闭维多利亚呼叫中心拟外包瓦楞纸机佳木斯激光切割钢格板发电设备z

[英文]澳电讯公司关闭维多利亚呼叫中心拟外包海外

Telstra Corporation announced on Thursday its decision to axe 79 emplo致使装备丈量的结果不准确yees at the Ballarat call centre in Victoria, saying that the function of th并浸润其中的预成型纤维织物e centre would instead be outsourced to an overseas firm.

Telstra spokeswoman Karina Keisler said that Dorothy Farmer Personnel, direct employer of the affected workers, that the telco's Country Wide service would be downgraded to fewer personnel and much of its responsibilities would be handled by a foreign call centre outfit.

Keisler added that the agency has been advised and its employees were subsequently notified of the company's move to end their contracts in a month's time but Telstra issued assurance at the same time that "the vast majority of the centre remains unaffected."

Despite the decision to transfer the call centre function and let go of the Victorian workers, Telstra reaffirmed its commitment in the region by enK树脂suring that "we will continu更好引领行业健康发展e to invest in the local community and in that call centre."

However, community leaders in the area scored the company's decision and Victoria CEPU acting branch secretary John Ellery said that Telstra's mov轧钢机e represents a disease that would only frustrate its customers.

Ellery said that cutting jobs in a community and冷却液 shipping them abroad would only hurt the company's standing before its clients as he stressed that "Telstra has got a real long-term pro石材拱门blem and moves like this will not help them."

The call centre's shutting down came following an earlier decision by Telstra in November to close a similar division and lay off 108 employees in New South Wales, apart from its initial revelation that up to 950 executives would be affected by plans to nix management positions in the firm.CTI论坛报道